How do I close the app and what if it seems to stay open on background?

Quick answer:


On Tracker App:


- Open left side menu

- At the end of that menu you'll find: "Exit app"

- Tap "Exit app" -> "Really exit?" -> Tap: Ok


Other than that, you can close Tracker App just as you would close any other app on your mobile device


Android -devices:


- You can follow this Google's own guide


iOS -devices:


- You can follow this Apple's own guide for iPhone

- You can follow this Apple's own guide for iPad




More information:



Note!

Most mobile devices show recently used apps as a selection of open tabs one can flip through

It doesn't necessarily mean the apps in question are open and active on the background

Usually one can open and launch an app from that selection by tapping it



If necessary, you can always choose to "Force close" or "Close" any app installed on your device



Android -devices:


- Follow this Google's own guide


Usually it can be done by device settings menu:


- Open Android -device "Settings"

- Open "Apps" or "Applications"

- Tap and select "Tracker"

- Tap "Force close" or "Close"



iOS -devices:


- You can follow this Apple's own guide for iPhone

- You can follow this Apple's own guide for iPad


Background processes or open apps will all be closed when you switch power off and back on




You can also contact Traker Support or send us a ticket if you encounter some unexpected problems or error messages etc. so that we can give you more detailed instructions

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