How can I adjust the barking counter scale?

Quick answer:



- Open the Tracker application

- In the map view, tap the button in the lower right corner or swipe from the right side of the screen to the center of the map

- Tap "All targets"

- Tap "My devices"

- Tap at the name of the target (not the icon for the target)

- From the opening menu, tap: "Set barking counter scale"


A pop-up window opens with buttons for either fine-tuning the bark indicator's sensitivity in 2 steps or 20 steps at a time
First, the application asks the GPS device what the current values for Barking Counter are and then allows you to edit them





More information:



Note!


To successfully adjust the bark indicator's sensitivity, the GPS device and the app you are using must be connected to a Tracker Live service. If the phone, application or GPS device cannot connect to the live server, the existing bark detection values cannot be checked and cannot be changed as there's no means to transmit those changed values to the GPS device


If you have data connection problems with your GPS device, check these instructions
If the Tracker Live service doesn't work on your phone, check these -> Android instructions and iOS instructions
Please check that the license for the application has not expired -> if necessary, purchase and activate a license extension



What if you can't select "Set barking counter scale" in the "Settings" menu for the target in question?


In that case, the GPS device may be one of the 1st generation GPS devices whose bark detection sensitivity can no longer be modified


More information and backgrounds on why this is the case can be found in this article

If this is a newer GPS device that should have "Change Bark Detection Sensitivity" menu item, but it is missing from the "Settings" menu for the selected target, check that you have the owner's password in use. The viewer's password cannot be used to modify the bark detection sensitivity (or any other settings, for that matter).

If necessary, tap the password field in the "Settings" menu of this target and change the current password to the one you've got from the owner of the collar.

If the password used is correct and it's the owner's password that you're using and connection to Tracker Live -service works for both, for the App and for the GPS device, and the App doesn't have its license expired, then remove the GPS device from the targets list and add again with the owner's password and/or reset the App's settings



You can also contact Tracker Support or send us a Support request if you encounter some unexpected problems or error messages etc. so that we can give you more detailed instructions