Tracker basic maintenance 193 €
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Basic service includes the device casing, battery, antenna, collar, software update and labor, as well as a one-year warranty on replaced parts and labor
Ultracom R10 basic service 214 €
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R10 basic maintenance includes all plastic parts of the device, power cords, collar, battery, battery compartment cover, software update and work. Parts replaced in basic maintenance and labor have a 1-year warranty
Ultracom R10 seasonal maintenance. 167 €
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R10 seasonal maintenance includes the plastic part between the battery and transmitter section, power cords, software update and work. Replaced parts and labor 1 year warranty
Ultracom Avius and Hybrid seasonal maintenance. 193 €
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Avius / Hybrid seasonal maintenance includes dog device antenna, collar strap, software updates for dog and host device, 2 pcs batteries. Replaced parts and labor 1 year warranty
Other maintenance work is carried out at an hourly rate of 81 € / hour. Minimum charge 40,50 € (0,5 h work).
Parts are charged according to a separate price list.
If the service price exceeds 200 €, we will contact the customer to approve the costs.
Shipping
Customer return (from customer to Natlink) 10,20 € / shipment
Delivery, abroad 20,50 € / shipment
Shipments from outside the EU are priced based on actual costs.
Budget
If you wish, you can request a cost estimate for the repair of your device before the actual maintenance.
The cost estimate is made after Service has had the opportunity to examine the device in more detail.
We do not make cost estimates without seeing the device.
You can leave a cost estimate request in the fault description field of the "Service request" by typing e.g.
"I want a cost estimate for the maintenance of the device".
We will contact the customer about the cost estimate either by phone or email.