Recent articles

• How to identify your device model for older Tracker and Ultracom devices

  From the table below you can find information on how to identify your older Tracker or Ultracom device mod...

• Tracker currently known common issues

  Listed below are the common defects and issues that generate a substantial number of inquiries. Our team i...

• Tracker App - Installation/update instructions and version release notes

  Tracker App version: Android 7.4.26/Apple 7.4.27 Date: 11.27.2023/11.27.2023 Release notes: Fix for U...

• Issues on Kartverket map server (Norway only)

  We have noticed that Kartverket is having issues with their map server, which can lead to the situation th...

• 11.26.2023 - Issue with Bark and Active devices

  We noticed an issue with small amount of Bark and Active devices not being able to send location data. ...

• Tracker App - Groups

  Through groups, you can see the location of other friends and dogs in the same group on the App's map ...