-
First response time
On this page we indicate the estimated time for the first response to new support requests. The estima...
-
Luna - Firmware version update and release notes
Luna Firmware Version 0054:00.10.00 Changes from Version 0054:00.08.00 to 0054:00.10.00 Fixes ...
-
Resolved - Widespread Internet Service Disruption
Update — Issue Resolved (21.10.2025) The internet service disruption has now been resolved. All systems a...
-
Maintenance time
On this page we indicate the estimated service lead time in working days. The estima...
-
Active - Getting started
An illustrated quick start guide is provided with the device. You will find useful information about the s...
-
Bark - Getting started
An illustrated quick start guide is provided with the device. You will find useful information about the s...
