-
First response time
On this page we indicate the estimated time for the first response to new support requests. The estima...
-
R10 series and Avius - Firmware updates
Note! The device SIM-card must be active, and the device must be connected to the mobile network (does not...
-
Maintenance time
On this page we indicate the estimated service lead time in working days. The estima...
-
Bark - Firmware version update and release notes
Bark - Firmware version: 03.01.00 Date: 29/10/2025 Update content: EU-certified encryption – strong...
-
Luna - Firmware version update and release notes
Luna Firmware Version 0054:00.10.00 Changes from Version 0054:00.08.00 to 0054:00.10.00 Fixes ...
-
Resolved - Widespread Internet Service Disruption
Update — Issue Resolved (21.10.2025) The internet service disruption has now been resolved. All systems a...
