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Artemis – Possible Issue in Some External Antennas
We have detected an issue with the Artemis external antenna. In some antennas, the antenna base is not pro...
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Network Issues on Some Luna and Bark Devices – Resolved
We previously observed temporary network issues that affected some Luna and Bark devices, causing problems...
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Where can I get spare parts (antenna, SIM door cover etc.)
1. Web Shop Most of the most typical spare parts can be ordered directly from the Tracker Web Shop ...
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Maintenance time
On this page we indicate the estimated service lead time in working days. The estima...
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Service Notice – Device Data Updates - 9/9
Dear Customer, We are currently investigating an issue where some devices are missing battery, network...
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Luna Positioning Delays – Resolved
We experienced an issue that caused delays in Luna device positioning. The issue has now been fully resolv...
