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  1. Tracker support
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Announcements

App and devices

  • Tracker currently known common issues
  • Fixed: temporary operator disturbances that may affect Bark and Active devices
  • Telia planned maintenance
  • STATUS UPDATE: Issues with Avius & R10 Hybrid/R10i Hybrid in the Tracker app
  • Changing SIM-card to older Ultracom devices (Dogps and Novus)
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Support and service

  • Paid phone support in Sweden has ended
  • Ultracom Dog-GPS device service to Pihlatek Oy
  • Tracker shop/service point moving
  • DNA, Telia and Elisa are closing down their 3G network by the end of 2023
  • Estimated service turnaround time (maintenance duration)
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Contact
Tracker Oy
Takatie 6
90440 Kempele
Finland
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