Announcements
App and devices
- Tracker currently known common issues
- Fixed: temporary operator disturbances that may affect Bark and Active devices
- Telia planned maintenance
- STATUS UPDATE: Issues with Avius & R10 Hybrid/R10i Hybrid in the Tracker app
- Changing SIM-card to older Ultracom devices (Dogps and Novus)
Support and service
- Paid phone support in Sweden has ended
- Ultracom Dog-GPS device service to Pihlatek Oy
- Tracker shop/service point moving
- DNA, Telia and Elisa are closing down their 3G network by the end of 2023
- Estimated service turnaround time (maintenance duration)
