Announcements
App and devices
- Issue resolved – Location Updates - 23/9
- Service Restored – Possible Delays in Subscription Activations - 19/9
- Artemis – Possible Issue in Some External Antennas
- Service Notice – Device Data Updates - 9/9
- Delays in Luna Updates – Resolved
Support and service
- Important Notice: Artemis Device Update Issue
- Network Issues on Some Luna and Bark Devices – Resolved
- Luna Positioning Delays – Resolved
- Customer Service Phone Support Closed on June 19–20, 2025
- Tracker webstore phone customer service temporarily closed
