Ultracom - Firmware updates

Note! The device SIM-card must be active, and the device must be connected to the mobile network (does not apply to Avius)



Ultracom R10/R10i Hybrid firmware update

Ultracom R10/R10i Hybrid collar firmware version: B6.E

Ultracom R10/R10i Hybrid receiver firmware version: 1.021

Date: 11.22.2022/12.21.2022

Collar update content:

  • Fix to total bark amount.
  • Fix to tracking interval.
  • Fix to indicating battery level.
  • Other minor changes and improvements.

Receiver update content:

  • Change of the operating mode of the connection button (lower button): In the future, VHF devices will only use one newer Bluetooth Low Energy connection mode, and the user cannot accidentally switch to the older Bluetooth Classic mode, which is no longer in use.


Note! The device SIM-card must be active, and the device must be connected to the mobile network.


Update instructions on Tracker app:

  1. Install a charged battery in the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the green LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the app and open the main menu. 
  4. Select "Devices" and select your Hybrid device. 
  5. Select "Firmware update" and read more instructions from the screen. 
  6. The device will receive the command and start the firmware update.
  7. When the update is complete, the device will continue to send the location.
  8. To update the VHF-receiver -> Tracker: open the main menu and select "Devices".
  9. Select the VHF-receiver and select "Firmware update".
  10. The app downloads the firmware update and sends it to the VHF-receiver. The green and blue led on the receiver will blink simultaneously. 
  11. When the device has been successfully updated, the receiver's lights will continue to blink normally, and it will form a Bluetooth-connection to the app.


Ultracom R10/R10i firmware update
Ultracom R10/R10i firmware version: B6.E
Date: 11.22.2022
Update content:
  • Fix to total bark amount.
  • Fix to tracking interval.
  • Fix to indicating battery level.
  • Other minor changes and improvements.


Note! The device SIM-card must be active, and the device must be connected to the mobile network.


Update instructions on Tracker app:

  1. Install a charged battery in the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the green LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the Tracker app and open the main menu. 
  4. Select "Devices" and select your R10 device.
  5. Select "Firmware update" and read more instructions from the screen. 
  6. The device will receive the command and start the firmware update.
  7. When the update is complete, the device will continue to send the location.



Ultracom Avius firmware update

Ultracom Avius host device firmware version: 1.021

Date: 12.21.2022

Update content

  • Change of the operating mode of the connection button (lower button): In the future, VHF devices will only use one newer Bluetooth Low Energy connection mode, and the user cannot accidentally switch to the older Bluetooth Classic mode, which is no longer in use. 


Updating the VHF receiver from the Tracker app:


  1. Insert the charged battery in the VHF-receiver and turn the device on.
  2. Open the app main menu -> Select "Devices"
  3. Select the VHF-receiver and select "Firmware update".
  4. Input the security code to the indicated field and the update will start.
  5. The app downloads the firmware update and sends it to the VHF-receiver. The green and blue led on the receiver will blink simultaneously. 
  6. When the device has been successfully updated, the receiver's lights will continue to blink normally, and it will form a Bluetooth-connection to the app.

Ultracom Novus firmware update
Ultracom Novus firmware version: 95
Date: 6.2.2017.
Update content:
  • Minor updates.


Update instructions on Tracker app:

  1. Install a charged battery to the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the orange LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the app and open the main menu. 
  4. Select "Devices" and select your Novus device.
  5. Select "Firmware update" and read more instructions from the screen. 
  6. The device will receive the command and start the firmware update.
  7. When the update is complete, the device will continue to send the location.

 

Ultracom Dog-GPS (2011 and newer) firmware update

Ultracom Dog-GPS firmware version: 19

Date: 2.24.2020

Update content:

  • Fixed: battery level indication.
  • Fixed: GPS power save.


Note! The device SIM-card must be active, and the device must be connected to the mobile network.


Update instructions on Tracker app:

  1. Install charged batteries to the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the orange LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the app and open the main menu. 
  4. Select "Devices" and select your R10 device.
  5. Select "Firmware update" and read more instructions from the screen. 
  6. The device will receive the command and start the firmware update.
  7. When the update is complete, the device will continue to send the location.