Dear Valued Customers,
We are currently experiencing IoT connectivity issues with our operator services, which are affecting the functionality of Luna, Active, and Bark devices. Our technical teams are actively working with the network operators to resolve the issue as quickly as possible.
During this time, you may notice interruptions in device performance, including delays or limited functionality. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to restore full service.
Thank you for your continued support.
