Poro GPS-app - Tracking Reindeer devices and friends

Only the owner can add a device with its QR code or serial number
Other users can add it with an administrator or viewer code

- When the device is added with a viewer code or followed via group, only the basic information is visible
- The Device Owner and Administrator will see all available device information
- The information displayed in the Device Settings menu varies depending on the device and its make/model

To add a device:
Go to Main Menu -> Devices -> Plus-icon
(Tap the topic you want to view)

Poro/Ren GPS
- The devices made 2015 or later will be added by the serial number
- If the device was made before 2015, it will be added by typing in the phone number in international format and the name of the mobile operator's access point name (APN)
- Switch on the device and take it out, as it has a good view of the satellite channels
- Tap the "Add" button
- You can find the serial of the Reindeer/Ren GPS device from the sticker on the device
 

Adding the device with Admin or Viewer code
To add a device:
- Open the main menu -> Devices -> Plus-icon
- Enter the code you received from the owner or administrator of the device
- Tap the "Add" button

The device is then found in the application's Targets menu
(button in the lower right corner of the map view)

- Tap "Dog profile" to select your own dog's profile for the device
- You can also create a completely new profile by selecting: "New Profile"
- The option "No profile" is also available

To remove a device:
- Open the Targets menu
- Tap the device's name
- Tap the trash can icon at the top of the Settings menu

If you are the Administrator or Viewer of the device, the device is just removed from Targets menu (the live service registration is not deleted)

If you are the Owner of the device, and you tap the Recycle Bin icon, the device will be removed from the Targets menu and the ownership of the device will be removed.

Tracker reindeer devices technical support

If you are not the owner of the device and have not added it to the application with an administrator or viewer code, then the device can only be tracked via a group

The same goes for following friends i.e. other hunters, as it only works via groups
You can find more information about the groups in this article

As an owner or administrator, you can set up real-time tracking for your device via the live service:

Android

Link to Google's own guide (Application Permissions Settings)
Link to Google's own guide ("Do Not Disturb" mode settings)
Link to Google's own guide (Airplane Mode Settings)
Link to Google's own guide (date/time auto-update settings)
Link to Google's own guide (Mobile Data and network Settings)
Link to Google's own guide (battery life settings)
Link to Google's own guide (updating your Android OS and installing security updates)

For device-specific instructions, contact the technical support of the manufacturer of the Android device you are using
 

iOS

Link to Apple's own guide (iOS device internet connection)
Link to Apple's own guide (application's online connection)
Link to Apple's own guide (cellular/mobile data settings)
Link to Apple's own guide (Low Power Mode setting)
Link to Apple's own guide (date/time auto-update)
Link to Apple's own guide (app background processes)
Link to Apple's own guide (iOS device's own software update guide)
 

 
Note! When sharing a device to someone via hyperlink (link.tracker.fi/shared) and if the link doesn't work:

- Links work only if opened with Tracker App
- Send it by using SMS-message instead of SoMe applications
- Press and hold the hyperlink with Your finger, to open a pop-up menu, and then select Tracker App as the application to open the link with