End of year customer service opening hours

Dear Valued Customers,

 

As the holiday season approaches, we would like to take this opportunity to express our gratitude for your continued support throughout the year. In observance of the upcoming festivities, we would like to inform you that parts of our customer service will be temporarily closed from December 21, 2023, to January 1, 2024.

 

During this period, our dedicated team will be taking a well-deserved break to spend time with their families and recharge for the upcoming year. Please be assured that while our customer service will be offline, all other aspects of our business, including online ordering and website functionalities, will continue to operate as usual.

 

Here are the key details of our holiday closure:


- We serve our customers via email on support.tracker.fi, but please note that due to holidays the replying times can be longer than expected.


Normal operations resume on January 2nd 2024.

 

During the closure period, we understand that you may have inquiries or urgent matters that require attention. We encourage you to reach out to us before December 21, and our team will do their best to assist you promptly.

 

We appreciate your understanding and cooperation during this festive season. Thank you for being a valued part of our community. We wish you and your loved ones a joyful holiday season and a prosperous New Year.


Best regards,
Tracker customer service