Update 11.01.2025
We are pleased to inform you that the issue causing delays and connectivity cutouts with the affected devices has now been resolved by our network operator.
If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.
Thank you for your patience and understanding during this time.
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We are currently experiencing delays and intermittent connectivity issues with the following devices due to a problem on our network operator’s side:
Affected Devices:
- Tracker G10i
- Tracker Supra
- Tracker G1000
- Tracker G500FI
- b-Bark Easy
- Active
- Bark
- Luna
Our network operator is actively working to resolve the issue as quickly as possible, and we are closely monitoring the situation to ensure updates are provided promptly.
We sincerely apologize for the inconvenience caused and appreciate your understanding and patience during this time.
