Dear Customer,
We are currently investigating an issue where some devices are missing battery, network quality, and odometer data on every other location update.
Please note that location data continues to arrive normally, and tracking functionality is not affected.
Our technical team is actively working to identify the cause and implement a fix to restore full functionality as quickly as possible.
We apologize for the inconvenience this may cause and thank you for your patience and understanding while we resolve the issue. Updates will be provided as soon as more information becomes available.
Best regards,
Natlink
