Green LED | Red LED | |
When swiched ON | 1. Switch on the device and take it outside (start-up takes 15minutes) 2. Green and Red flash in alternately = Searching for network and satellites | |
While the device is in use: | When Green and Red are repeating the following sequence: 1 Green + 1 Red = No data connection found -> Wait and check that the device has service time left 1 Green + 2 Red = GPS / satellites not found -> Set the 15sec tracking frequency and, if necessary, test outdoors at another location 1 Green + 3 Red = GSM and GPS lost -> Please wait. Go to another location. Restart the device. Set the tracking frequency to 1 minute | |
Flashes with 1sec intervals = The device has found network and satellites The device is in normal operating mode If You don't get any position updates -> Wait If no position updates within the last 5mins: Set the tracking frequency to 1 minute | If this happens when the device is switched ON or while it's in use: Flashes with 0,2sec intervals = Not able to read SIM or the SIM-card is in fault condition Flashes with 2.8sec intervals = The battery charge is low, connect the device to a charger The LED stays on or flashes continuously = Fault condition -> Wait If the situation does not change: Restart the device If restarting did not help: Send the device for Service | |
When the device is switched OFF | | The lights stays on continuously for 9sec = Wait The device is shutting down |
While charging the device | The light stays on = The device's battery is fully charged to 100% 1. You can disconnect the device from its charger Note! If the device is not used for a long time, fully charge the battery first | The light stays on = The device's battery is charging Flashes with 0,5sec intervals = Fault condition while charging the battery 1. Check charger and charging cable 2. Disconnect the charger from the wall outlet and the device from the charging cable 3. Wait a few minutes and then reconnect the charger and charging cable 4. If possible, test with another charger 5. If the situation does not change: Send the device for Service |