What of these options you have available varies from country to country:
- The easiest and fastest way is to make a purchase through the App's Account menu
- The Team license can only be purchased from the Tracker web shop
- For questions and problems regarding Klarna, please contact Klarna's own customer service
Purchase via the Account menu
To extend or purchase a new service time through the App's Account menu:
Go to Main Menu -> Account -> "Purchase from web shop"
The usage period purchased through the Account menu takes effect immediately and is updated in the Account menu: "The license is active" (Expiry time)
If the service time expiry date/time doesn't appear to be updated:
- Shut down the application and restart it
If the application had 3 months of remaining time, for example, and you extend it by buying an additional 12 months, then the application has 12 months + 3 months, i.e. the new purchased service time does not replace or reset the service time you had prior to this purchase, but only extends it for the purchased additional service time
Go to Main Menu -> Account -> "Purchase from web shop"
The usage period purchased through the Account menu takes effect immediately and is updated in the Account menu: "The license is active" (Expiry time)
If the service time expiry date/time doesn't appear to be updated:
- Shut down the application and restart it
If the application had 3 months of remaining time, for example, and you extend it by buying an additional 12 months, then the application has 12 months + 3 months, i.e. the new purchased service time does not replace or reset the service time you had prior to this purchase, but only extends it for the purchased additional service time
Purchase via the Tracker web shop
The Team license includes 3 1-year licenses and can only be purchased from the Tracker web shop
After paying for the Team license in the Tracker web shop, you will receive an order confirmation in the e-mail you used with the order, which will show 3 separate 1-year activation codes
You can use the activation code of one of the 1-year Team license you purchased through the Account menu of the application:
Go to Main Menu -> Account -> "Extend with a license key"
When the usage time is successfully extended, the information about it is updated in the Account menu: "The license is active" (Expiry time)
If the service time expiry date/time doesn't appear to be updated:
- Shut down the application and restart it
If the application had 3 months of remaining time, for example, and you extend it by buying an additional 12 months, then the application has 12 months + 3 months, i.e. the new purchased service time does not replace or reset the service time you had prior to this purchase, but only extends it for the purchased additional service time
After paying for the Team license in the Tracker web shop, you will receive an order confirmation in the e-mail you used with the order, which will show 3 separate 1-year activation codes
You can use the activation code of one of the 1-year Team license you purchased through the Account menu of the application:
Go to Main Menu -> Account -> "Extend with a license key"
When the usage time is successfully extended, the information about it is updated in the Account menu: "The license is active" (Expiry time)
If the service time expiry date/time doesn't appear to be updated:
- Shut down the application and restart it
If the application had 3 months of remaining time, for example, and you extend it by buying an additional 12 months, then the application has 12 months + 3 months, i.e. the new purchased service time does not replace or reset the service time you had prior to this purchase, but only extends it for the purchased additional service time
On the table below you can find more information on different app user levels for the Tracker app (free user, free user + Tracker Active device and full version of the app).
| App functionality | Free user | Free user + Tracker Active/Bark | Full version |
| Maps: High quality maps, add own map markings and see own position & track on map. | Yes | Yes | Yes |
| Person Safety: You will anonymously see on the map all Tracker and Ultracom users up to 2 km away who also have Safety turned on. Similarly, you will also show on their maps. | Yes | Yes | Yes |
| Groups: Possibility to join Tracker and Ultracom groups (and WeHunt) so that your position is shown to other groups, and you can also see map markings of those groups. Possibility to create Groups or see other group members is only available in full paid app. | Yes | Yes | Yes |
Tracker Active device management. Tracker Active device can be managed by you and the device is shown on your map. You can add max 2 additional admins for your device. | - | Yes | Yes |
Dog and Wolf Safety: You will see on the map all dogs up to 2 km away who have Dog Safety turned on. You can also see all Wolf observations marked by other users globally. | - | Yes | Yes |
| Other group members and dogs: Are shown on your map. | - | - | Yes |
Additional map materials: Are shown on your map e.g. Property borders, Aerial photos, Hunting maps. | - | - | Yes |
| Management of all Tracker, Ultracom and bbark devices. All those devices can be managed by you and are shown on your map. | - | - | Yes |
| Possibility to Create groups. | - | - | Yes |
| Possibility to Chat with groups. | - | - | Yes |
