How do I replace or install a new SIM card to Tracker GPS device?

Quick answer:

You must not change any other SIM card in the Artemis GPS device to replace the SIM card that comes with Artemis!


- Insert the new SIM card in your phone first
- Deactivate the PIN code request
- Test that calls and internet connection work ok


- Insert the SIM card to Tracker GPS device with the bevelled corner facing outwards and the contact surfaces facing the side of the GPS device that is against the dog's neck
- When attaching the protective cover after replacing the SIM card, be careful not to turn the screws so tight that they split the cover
- Also make sure that there is no debris, hair, etc. left between GPS device and the attached protective cover, that could affect the watertightness


- When the SIM card is in place and the protective cover is attached, take the collar out, switch power on and leave it on for about 5 minutes

The protective cover is attached with three Torx-6 screws

It is not permitted to change the SIM-card for Tracker Artemis GPS device

Tracker Easy GPS devices manufactured after 2013 will automatically update the changed phone number for Tracker Live registration
In this case, there's no need to contact Tracker support and the GPS device will be ready for use after a short wait

You can also send us a Support request if you encounter some unexpected problems or error messages etc. so that we can give you more detailed instructions