Issue with incoming SMS messages

We are currently experiencing issues with incoming SMS messages due to a third-party service disruption. This issue affects all customers using Finnish or Estonian MSISDN numbers, both in Finland and globally.


Impact on Services:

  • Tracker Devices: Changing SIM cards on older Tracker devices, including models G400FI, G500 (all models), G1000, and Supra, is temporarily unavailable.


If you have changed the device SIM card and the device is not locating, please contact our support team.


Our team is actively working with our partners to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding.


Thank you for your patience.