We are aware of an issue affecting Tracker Luna, where users may experience a delay in positioning updates. This occurs because the device downloads and installs assistance data at intervals due to outdated AGNSS data, which causes temporary interruptions in location updates.
We have contacted the relevant service provider to investigate any potential changes on their end. At the same time, we are preparing a software update to optimize how assistance data is handled, reducing delays. This update will be tested over the weekend, and we will release it once it has been thoroughly validated.
We appreciate your patience and will provide further updates as soon as possible.