Issue was resolved: 24/09/2024 13:30 Finnish time.
The issue has been resolved, and you should now be able to log in to the Tracker app. If you experience any further issues, please ensure you have the latest version of the Tracker app installed on your device. App will download a quick update on the next restart.
If the problem persists please contact customer support.
--------------------------------------------
We are aware that some customers may be experiencing sporadic issues when attempting to log in to the Tracker app on Android devices. This issue is not widespread but has been affecting a number of apps developed using Flutter, including the Tracker app. We are actively monitoring the situation.
What We Know So Far:
- The issue is related to a recent Google update and affects Flutter apps across the Android platform.
- Not all users are affected; this is a sporadic issue, meaning some users may log in without any problems, while others may encounter difficulties.
- This issue may also affect other apps like Burrel+, though we are still gathering information.
Current Status:
- We are investigating the root cause, but it is important to note that the problem is not on our end.
- We do not yet have a solution or a precise timeline for when this will be resolved.
- Our team continues to work on understanding the issue, and we are in communication with relevant parties to find a fix.
What You Can Do:
- If you are experiencing difficulties, try restarting your device and ensuring your Android operating system is fully updated.
- If the issue persists, please be patient as this is a sporadic problem. We will update this page as we have more information or a resolution.
We appreciate your patience and understanding. Please stay tuned for updates as we continue to investigate this issue.
