Fixed: Issue was successfully found and fixed after the conducted stress tests on 24.09.2024.
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Update: The delay issue disappeared on 22.9.2024 at 12:30 (Finnish time).
Upcoming Stress Tests
To improve the reliability and performance of our system, we will be conducting several stress tests throughout the week. These tests are designed to identify and resolve issues that may affect system performance. While essential for long-term improvements, the tests may temporarily cause delays in positioning services.
What to Expect:
- During the stress tests, you may experience temporary delays in positioning data.
- We will closely monitor the system, and as soon as delays are detected, the test will be halted to restore normal operation.
First Scheduled Test:
- Date: Monday, 23.9.2024
- Time: 18:00 (Finnish time)
Second Scheduled Test:
- Date: Tuesday, 24.9.2024
- Time: 18:00 - 20:00 (Finnish time)
We appreciate your understanding and patience as we work to improve the system. If you have any questions or concerns during this period, please contact our support team. Thank you for your cooperation.
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We are currently experiencing delays with the following tracking devices:
Affected Devices:
- R10
- R10 Hybrid
- R10i
- R10i Hybrid
- Avius
- Dog-GPS
- Novus
What You Need to Know:
- Issue: Delay in data updates from the listed tracking devices.
- Impact: Tracking data may be delayed or not updating in real time.
- Status: Our technical team is actively working to identify the cause and implement a solution.
- Next Steps: We will provide regular updates and inform you as soon as the issue is resolved.
We understand how critical these devices are for your operations and apologize for any inconvenience this delay may cause. Thank you for your patience and understanding as we work on resolving this.
